Terms of Service

Last updated: September 21, 2026

These Terms of Service (“Terms”) form a binding agreement between you and the operator of PdfGen (“we”, “us”, or “our”) governing access to and use of the PdfGen website, dashboard, and HTML-to-PDF API (collectively, the “Service”) available at https://pdfgen2.novtopro.com. By creating an account, accessing the Service, or calling the API, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) and able to form a binding contract. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

You may sign in with Google OAuth or, when enabled, a demo login. You are responsible for all activity under your account and for safeguarding API keys and session credentials. Notify us promptly at novtopro@gmail.com if you suspect unauthorized access.

2. The Service

PdfGen converts HTML and CSS into PDF files through a web dashboard and HTTP API. The Service does not execute JavaScript and supports a document-oriented CSS subset. Features, rate limits, quotas, watermarks, and supported formats may change as we improve the product.

We may offer free and paid plans with different limits. Plan details published on the website or dashboard at the time of purchase control unless we agree otherwise in writing.

3. Customer content

“Customer Content” means HTML, CSS, URLs, and other materials you submit for conversion or preview. You retain all rights in Customer Content. You grant us a limited, worldwide, non-exclusive license to host, process, transmit, and render Customer Content solely to provide and secure the Service.

You represent that you have all rights and consents needed to submit Customer Content (including any personal data of your end users) and that doing so will not violate law or third-party rights. Document bodies are processed to produce a PDF response and are not retained as a permanent document archive.

4. Acceptable use

You will not: (a) use the Service for unlawful, harmful, or fraudulent purposes; (b) infringe intellectual property or privacy rights; (c) attempt to probe, scan, or breach security or authentication; (d) overload, disrupt, or reverse engineer the Service except as allowed by law; (e) resell or provide the Service to third parties as a competing hosted offering without our written consent; or (f) bypass plan limits or abuse free tiers.

We may investigate violations and suspend or terminate access, revoke API keys, or remove content when we reasonably believe these Terms or the law have been violated.

5. Plans, fees, and refunds

Paid subscriptions are billed through our payment provider (currently Waffo). Prices, billing cycles, and included quotas are shown at checkout or on the pricing page. Taxes may apply. You authorize us and our payment provider to charge the payment method you provide.

Unless required by law or expressly stated at purchase, fees are non-refundable. You may cancel a subscription at any time; cancellation stops future renewals, and access generally continues through the end of the then-current paid period. Failed payments may result in downgrade or suspension.

6. Intellectual property

We and our licensors own the Service, including software, branding, documentation, and related IP. These Terms do not transfer ownership to you. We grant you a limited, non-exclusive, non-transferable right to use the Service according to your plan and these Terms.

Feedback you provide may be used by us without obligation or compensation.

7. Third-party services

The Service relies on third parties such as Google (sign-in), Waffo (payments), and Cloudflare (bot protection / edge). Their terms and privacy policies apply to their processing. We are not responsible for third-party services we do not control.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that PDFs will match every browser layout, that the Service will be uninterrupted or error-free, or that Customer Content will be free from loss.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (US $50). Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted.

10. Indemnification

You will defend and indemnify us against claims, damages, and expenses (including reasonable attorneys’ fees) arising from your Customer Content, your use of the Service, or your breach of these Terms, except to the extent caused by our willful misconduct.

11. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access immediately for breach, risk to the Service or others, non-payment, or legal requirements. Upon termination, your right to use the Service ends; provisions that by nature should survive (including IP, disclaimers, liability limits, and indemnity) will survive.

12. Changes

We may update these Terms by posting a revised version on this page and updating the “Last updated” date. Material changes may also be communicated by email or in-product notice when practicable. Continued use after the effective date constitutes acceptance of the revised Terms.

13. Governing law and disputes

These Terms are governed by the laws applicable in the place where the Service operator is established, without regard to conflict-of-law rules. Courts in that place have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction to protect IP or confidential information. If you are a consumer, mandatory consumer-protection rules in your country of residence may also apply.

14. General

These Terms are the entire agreement regarding the Service and supersede prior agreements on the same subject. If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to you may be sent to your account email; notices to us go to novtopro@gmail.com.

15. Contact

Questions about these Terms: novtopro@gmail.com.